Your voice matters. Feedback, complaints and compliments.
Tell My Remarkable Care what is working and what needs attention. You can share your experience, ask for assistance or involve a person you trust.
Tell us about your experience.
Share a compliment, make a suggestion or raise a complaint using the form below. You can ask someone you trust to help you complete it.
Contact My Remarkable Care on 0403 157 562 or email the team. Explain what happened, when it occurred and how you would like to be contacted. Ask what the next steps will be and how progress will be communicated.
Let us know if you need communication assistance or want a trusted person involved. Share only the information needed to understand the issue, and ask how supporting documents should be provided.
Independent support and information.
For concerns about NDIS supports, the NDIS Quality and Safeguards Commission provides independent complaints information. You can approach an independent body without first raising a concern with your provider.
For government-funded aged care, visit the Aged Care Quality and Safety Commission for information about the relevant complaints pathway.
If anyone is in immediate danger, call 000.
Complaints and compliments form
Use the form to tell us what went well or what you would like us to address. Please read our Privacy Policy before sharing personal information.
Having trouble viewing the form? Open the complaints and compliments form in a new tab ↗ or call 0403 157 562.