Choice supported by information
Discuss options, service agreements and the questions that help you compare providers and make your own decisions.
Turn questions about your NDIS plan into a practical next step. My Remarkable Care helps you explore support coordination around your goals, your provider choices and the decisions you want to make.
Choose a provider whose approach gives you room to explain your goals, understand the proposed support and stay involved in decisions. With My Remarkable Care, the conversation starts with the person receiving support.
Discuss options, service agreements and the questions that help you compare providers and make your own decisions.
Bring your priorities together so you can identify what to explore now and what needs further funding or professional advice.
Bring your knowledge of the person’s routines and preferences. With their consent, we discuss how you can be involved while their choices remain central.
Outline the requested support, participant goals and relevant instructions. We assess service suitability and confirm the practical next steps before support is agreed.
Prefer to talk? Call 0403 157 562. Service suitability, local availability and funding arrangements are confirmed individually.
You deserve to understand your options before agreeing to a service. A support coordination conversation can help connect your goals with available supports, clarify who does what and identify the questions that need an answer. We discuss your preferred level of involvement, the people you want included and how communication should work. Your choice of providers remains central, including the ability to consider services outside My Remarkable Care.
Support coordination is different from plan management. It does not approve funding or guarantee additional budgets. The service available depends on your plan and the level of coordination required.
Explain your location, preferred times and what you want the support to help you do. We’ll discuss the request, confirm what can be offered and agree on costs and communication before a service starts.
No. A plan manager focuses on funding administration; support coordination focuses on understanding, organising and connecting with supports.
Tell us your suburb or postcode and the tasks required. We confirm availability, suitability and the proposed schedule before agreeing to support.
Ask for a written explanation of rates, the proposed visit pattern and any additional charges. Check the arrangement against your plan and available funding.
Prepare for NDIS support coordination in Melbourne with a first-meeting checklist, questions about provider choice and a plan for reviewing your supports.
Read the guideCompare NDIS plan management and support coordination, understand their different roles and learn what to ask before choosing either service.
Read the guideUse this NDIS referral guide to prepare an enquiry, share information with consent and understand the steps before disability support can begin.
Read the guideClear budget information can help you make more informed support decisions.
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